COVID-19 Update: We Are Prepared

Today more than ever, we are reminded of Express Flooring Creations core values which include Care and Do The Right Thing.

As you certainly have heard on the news, the COVID-19 virus continues to spread globally. I want to assure you that we are monitoring the situation closely. Our team is meeting multiple times a day to keep abreast of the changing events and guidelines. Our goal is to properly balance the service to our customers with creating as safe an environment as possible for our associates. I am sure you are doing the same.

With that said, we remain open for business. We are focused on taking your orders, processing your orders, and installing your orders. And furthermore, for our internal operations, we are implementing the following guidelines to help ensure your safety and ours.

• Following the CDC guidelines on hand washing and social distancing
• Reducing outside face-to-face visitor appointments to one visitor at a time until further notice. We urge appointments to be conducted via phone, Skype, instant messenger, etc.
• Reducing the density of people in a location via consideration. This helps everyone, including those that cannot work from home, while continuing to run our business.
• Instructing our sales teams to work with customers to arrange the appropriate means to fulfill their individual needs.

However, as we implement the above actions, I ask for your patience as we work through this together. I can assure you that we are here to help you in any way we can.

Thank you for your business. My prayer is that you, your families and your associates remain healthy through this outbreak. Knowing that this will be over at some point, I look forward to a return to normal sooner rather than later, and an even stronger business relationship in the future.

Thank you, and stay well.

Roland Huber III
President and CEO
Express Flooring Creations LLC